Alltrue offers two membership types: Seasonal and Annual.
When you subscribe to an Annual Membership, you receive four seasonal boxes at a discounted rate, saving $20 USD across the year — or $5 USD per box — as a perk of making a longer term commitment to the Membership. You will be charged $219.80 USD (plus taxes and shipping, if applicable*) at the time of purchase for your first year of seasonal boxes. This purchase is nonrefundable and includes all four seasons of Alltrue (Spring, Summer, Fall, and Winter) as well as access to the Essentials Shop and seasonal Add-On Markets. After that, your Annual Subscription will automatically renew each year at the start of your fifth quarter, and your account will be charged $219.80 USD, until you pause or cancel.
For example, if the first seasonal box you received was the Summer '22 Box, your annual renewal date will fall on September 1, 2023 (the start of the Summer 2023 Alltrue season)**.
As an Annual Member, you can pause your membership at anytime prior to the 1st of the next seasonal month (Spring - March 1st, Summer - June 1st, Fall - September 1st, and Winter - December 1st), if you would prefer to skip an upcoming seasonal box.
You can also cancel your membership with no penalties or cancellation fees at anytime prior to the your annual renewal date, to prevent your subscription from renewing at the start of your fifth quarter. As an example, if the first box you received was the Summer '22 Box, your annual renewal date will fall on September 1, 2023**. Cancelling your annual membership will prevent your subscription from renewing at the start of your fifth quarter, but you will still receive any of the remaining four seasonal boxes for which you were previously billed.
As a perk of making a longer term commitment to the membership, Annual Members also receive the ability to customize each seasonal box by selecting the style/color/type they wish to receive from available choice items within a season. If you have any questions about how to customize your box, please visit our FAQ article I'm an Annual Member, how do I customize my box?.
* To confirm if your order will require an additional cost to cover shipping, please see our related FAQ How much does shipping cost?.
** Note: Due to load balancing, some memberships may be renewed just before or after the 1st of the seasonal month. You will always receive an email detailing your billing renewal date prior to your renewal. If you were charged early and reach out to us by the 1st we will happily issue a refund for your renewal charge.