Alltrue offers two membership types: Seasonal and Annual.
When you subscribe to a Seasonal Membership, you will be charged $69.95 USD (plus taxes and shipping, if applicable*) at the time of purchase for your first seasonal box and will gain access to the Essentials Shop and any Add-On Markets open during the remainder of the season. After that, you will be automatically charged a renewal fee of $69.95 USD (plus taxes and shipping, if applicable*) on the 1st of each seasonal month** (Spring - March 1st, Summer - June 1st, Fall - September 1st, and Winter - December 1st) for each seasonal box until the membership is paused or cancelled.
Note: Due to load balancing, some memberships may be renewed within 2 weeks before or after the 1st of the seasonal month. If you were charged early and reach out to us by the 1st we will happily issue a refund for your renewal charge.
As a Seasonal Member, you can pause or cancel your membership with no penalties or cancellation fees at anytime prior to the 1st of the next seasonal month** to prevent your subscription from renewing — of course, you will still receive the seasonal box you had previously purchased.
For example, if you are wanting to pause or cancel your Seasonal Membership before the Summer Box, you must pause or cancel prior to June 1st to prevent your subscription from renewing on this date.
The ability to customize every choice product in our seasonal boxes is available to our Annual Members only. However, we are very excited to offer a limited version of our customization feature to our Seasonal Members, who will be able to select their preferred items for 2 choice categories in each Seasonal Box. The remaining items in your Seasonal box will then be randomly selected by our team — the quality and the products are the same for both Seasonal and Annual Members, but our team will choose the choice products for the categories Seasonal Members are not able to customize. If you are a Seasonal Member and are interested in upgrading your subscription to an Annual Membership to gain full access to our customization feature (and save $20/year), you can do so today from your MEMBERSHIPS page of your Account — just follow the instructions in our FAQ How do I upgrade my Seasonal Subscription to an Annual Membership?. You can also always send an email to our Community Support Team at email@example.com and we will happily process your upgrade request!
For more information on the difference between Seasonal and Annual Memberships, please visit our FAQ on this topic, What is the difference between a Seasonal and Annual Membership?.
* To confirm if your order will require an additional cost to cover shipping, please see our related FAQ, How much does shipping cost?.
**Due to load balancing, some memberships may be renewed within the two weeks before or after the 1st of the seasonal month. If you were charged early and reach out to us by the 1st we will happily issue a refund for your renewal charge.