Alltrue customization becomes available in Annual Members’ MY BOX page in their account at the start of each season — generally, this will happen about a week or two prior to each seasonal renewal date noted below.
Rolling emails will be sent to all Annual Members who purchased their membership any time prior to the customization window opening for a particular season, notifying them the customization window has opened.
If you are currently an Annual Member and you are unsure of how to customize your box, please follow our step-by-step instructions listed under I’m an Annual Member — how do I customize my box?.
If you are currently a Seasonal Member and are interested in upgrading to an Annual Subscription in order to customize your next seasonal box, you may do so now by using the upgrade link in your Memberships page of your account or by sending an email to our Community Support Team at help@alltrue.com.