The ability to customize every choice product in our seasonal boxes is available to our Annual Members only. However, we are very excited to offer a limited version of our customization feature to our Seasonal Members, who will be able to select their preferred items for 2 choice categories in each Seasonal Box.
For each seasonal box, we’ll introduce a handful of ‘choice products,’ — this could be anything from the selection of a color/pattern of a product, to the choice between completely different types of product (i.e. skincare vs. haircare). If you are unsure of how and when you can customize your box, please follow our step-by-step instructions in our support article "How do I customize my box?".
If you are a Seasonal Member and are interested in upgrading your membership to an Annual Membership in order to customize every choice product in the box (and save a total of $20/year!), you can do so today from the MEMBERSHIPS page of your account — just follow the instructions in our FAQ How do I upgrade my Seasonal Membership to an Annual Membership?. You can also always send an email to our Community Support Team at email@example.com and we will happily process your upgrade request!