While you can typically expect our Community Support Team to reply within 24 hours, due to the high volume of inquiries we are receiving as we are getting things back up and running, our reply will be delayed by several days. While it may take up to a week or so to get back to you, please rest assured that if you’ve recently written in, you will receive a reply! We understand this is an unusually long response time and sincerely appreciate your patience and understanding.
Please note that in order to receive a reply as quickly as possible, we kindly ask you refrain from sending multiple emails — our mighty team will reply as soon as they can.