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Billing and Cancelling

Cancellations and Returns

  • What is your cancellation policy?
  • I canceled my membership immediately after signing up — will I receive a refund?
  • Does Alltrue accept returns?
  • How do I pause my subscription?
  • What do I do if I received a damaged product, or missing an item altogether?

Billing

  • Did my membership purchase go through / process successfully?
  • How do I update my billing info?
  • Are all prices in USD?
  • When will I be billed for my Alltrue Membership?

Need additional support? Contact our team at help@alltrue.com